Career Opportunities

 

Career Opportunities

We are looking for competent individuals to join our team for the below mentioned positions. Only short listed candidates will be contacted.

OBI Report Developer - Islamabad

OBI Report Developer – Islamabad

Qualification

Preferably graduate in Computer Sciences

Experience

Minimum of 1 – 2 years of experience in Report Development and similar activities.

Knowledge / Skills

  • Knowledge of reports development and extraction tools like Oracle BI (OBIEE);
  • Exposure of Management Information System and Database Management;
  • Adept on the computerized report generating tools;
  • Analytical and interpretation of complex data and issues;
  • Effective communication skills;
  • Self-starting, well organized, good time management skills.

Job Summary

The candidate will be responsible for generating and maintaining the reports & records. The duties will also include coordinating and following up with all the business locations and functions. The candidate will also be required to check the reports for any variances and then compile the corrected reports.

Job Responsibilities

  • Coordinating with business locations for data collection.
  • Responding to the reports generation requests by the branches, area offices and the functions.
  • Checking the reports for any variances and compilation of the corrected reports received.
  • Developing reports as per the requirements.
  • Handling the queries on MIS Help Desk.

Core Banking System Coordinators- Islamabad

Location: Head office – Islamabad

Qualification

Bachelor/Masters Degree in Computer Sciences from HEC recognized university with exposure to business or degree in Business Management with diversified exposure to IT systems.

Experience

4 to 6 years.

Knowledge / Skills

  • Problem solving skills;
  • Effective communication & inter personal skills;
  • Tactful diplomat, thinker and analyzer;
  • Hands on experience with core banking application in various roles;
  • Exposure to banking processes and procedures.

Job Summary

The candidate will be responsible to understand business change needs, assess the impact of those changes, capture, analyze and document requirements and then support in the communication and delivery of those requirements with relevant parties.

Job Responsibilities

  • Understand and respond to user needs in rapidly changing business environments;
  • Interpret and analyze business procedures, formulas, policies and requirements in a step by step method;
  • Identify weaknesses and develop efficient processes to eliminate these weaknesses by incorporating the present business practices with newer technology systems;
  • Understand business process management and business requirements of the customers and translate them to specific software requirements;
  • Document existing manual paper based processes, identify problems and new business requirements, and automate these processes through computerized systems;
  • Work with internal user departments, implementation team, product management team and support teams to capture requirements;
  • Document and analyze the required information and data;
  • Evaluate the information gathered through workshops and surveys, business process description and task analysis;
  • Effectively communicate with internal teams and external clients to deliver functional requirements like GUI, screen and interface designs;
  • Assess customers needs to transform these into application and operational requirements;
  • Act as an interface between business units, technology teams and support teams;
  • Provide coaching and guidance to other designers, programmers and software engineers regarding the business processes;
  • Coordinate with testing team in beta testing, upgrades and system enhancements in line with the requirements.
Senior Audit Officers - Karachi

Location: Islamabad,Karachi

Qualification

Bachelors Degree in Commerce/Accounting from a recognized/reputable institute. Partly Qualified (CA/ACMA/ACCA) Certified Internal Auditor / Certified Information Systems Auditor would be preferred.

Experience

Three (03) years of work experience with a minimum 1 year experience in the design, development and implementation of audit procedure and policies. The candidate will be required to travel across country.

Knowledge / Skills

  • Knowledge of banking laws, practices, audit procedures and other applicable laws in Pakistan;
  • Knowledge of best practices in audit and microfinance;
  • Knowledge of latest auditing techniques relevant to financial institutions;
  • Strong analytical and problem solving skills to interpret financial ratios and derive reasonable conclusions;
  • Ability to work under stress and tight deadlines;
  • Good interpersonal skills including the ability to interact with individuals at all levels in the organization to facilitate audit;
  • Good negotiation and persuasive skills.

Job Summary

The candidate will be responsible to assist in reviewing, evaluating and making recommendations for the correction and improvement of audit operations, management control systems and organizational unit/ department performance.

Job Responsibilities

  • Facilitate smooth implementation of audit and compliance strategies for the organization;
  • Act as a Team leader for conducting periodic audits. Also in special circumstances, act as team member on the instruction of the HOA;
  • Conduct/supervise periodic audits of branches/departments departments as per the agreed schedule;
  • Support implementation of audits;
  • Prepare reports on the analysis of audit results Assist in implementation of policies and procedures to comply with the polices of the bank as per PR;
  • Conduct internal audits of the assigned areas as per the directions of HOA;
  • Conducts and/or assist Manager Audit in carrying out fraud investigations;
  • Assist the Audit Manager in reviewing policies and procedures and recommend changes as per the best practices and improving built-in controls;
  • Carry out reviews to ensure compliance of the regulations prescribed for the Bank as per the directions of Audit Manager;
  • Assist in internal control evaluation;
  • Report audit findings and make appropriate recommendations for the correction /prevention of unsatisfactory conditions and improvements in operations;
  • Assist in the preparation of audit reports and comments outlining audit scope, results and recommendations for corrective actions;
  • Prepare the draft of audit report to finalize for the Audit Manager. If required, the candidate may also finalize the report for direct review and signature of the HOA;
  • Review transactions, documents, records, reports and methods for accuracy and effectiveness during audit assignments;
  • Conduct follow up reviews as and when required by the Audit Manager;
  • Conduct follow up audits to ensure compliance of audit recommendations;
  • Assist in the review of compliance with PR, other laws/ regulations and FMFB’s internal policies;
  • Perform special assignments and other related duties as assigned by the HOA;
  • Responsible for the periodic/special audits of the branches and support departments;
  • Assist in the audit of special reviews at the request of HOA;
  • Periodically evaluate the system’s reliability and recommend improvements in audit techniques.
Compliance Analyst & Technical - Islamabad

Location: Islamabad

Qualification

BBA-IS, MBA-IS

Experience

2-4 years’ work experience with 1-2 years as business operations analyst in Banking industry, Banking Automation, Compliance, MIS or other related Banking experience in Microfinance or commercial banking..

Knowledge / Skills

  • Should be able to perform high quality data analysis and mapping
  • Well versed with functional requirement, system integrated reporting, etc.
  • Advance Knowledge of Microsoft Access and Excel is additive advantage
  • Proven experience in participating in requirement gathering, solution designing, Should be able to prepare &validate technical design along with compliance team.
  • Experienced in KYC/AML modules/Compliance Software/Modules will be a plus
  • Proven Analytical and Problem solving skills

 

Job Summary

This position is responsible to assist Manager KYC/AML to manage Compliance MIS and automate reporting and to conduct Compliance data analysis.

Job Responsibilities

  • Collect and consolidate data from various system for analysis monitoring & reporting;
  • Identify efficiencies and work closely with Compliance Team to improve ongoing processes;
  • Investigate and resolve data issues;
  • Prepare formats to simplify compliance reporting (i.e. KYC/AML) and enhance its relevance;
  • Prepare MIS of Compliance reporting and data;
  • Manage complex compliance data (i.e. Transactions, schedules, SROs etc.)
  • Automate the Compliance Process to reduce manual interventions.
Assistant Manager Management Reporting – Islamabad

Location: Head office – Islamabad

Qualification

Graduate; preference will be given to Masters degree holders

Experience

Minimum 1-2 years of relevant industry/field experience.

Knowledge / Skills

The candidate should be a team player with a strong grasp on the following technical skills:

  • Design and analysis of organizational system;
  • Computer programming/implementation, testing, conversion, production and maintenance of records;
  • MIS proficiency;
  • Understanding of Data science and Mathematics.
Assistant Manager Vendors Management – Islamabad

Location: Head office – Islamabad

Qualification

Graduate, preference will be given to Masters degree holder.

Experience

Minimum 1-2 years of relevant industry/field experience.

Knowledge / Skills

  • Ability to control costs, drive service excellence and diminish risks to gain increased value from specific vendors.
  • Strong communication skills.
  • Ability to work well within teams.
  • Experience in vendors’management- ensure right contract, metrics and relationship to meet organizational needs.
  • Knowledge of DFS area market vendors.

Job Summary

The candidate will maintain consistent communication with event sponsors throughout the life cycle of each event. You will work in close collaboration with editorial team to produce on-site marketing materials.

Manager Regulatory Compliance – Islamabad

Location: Head office – Islamabad

Qualification

BA/BS degree in related field.

Experience

3-5years work experience related to regulatory compliance

Knowledge / Skills

  • Understanding of regulatory compliances related to DFS/MFS.
  • Strong understanding of the issued regulations in digital prospective.
  • Ability to communicate effectively with the regulator and other concerned bodies.
  • Subject matter expertise in Compliance development, Compliance investigation, training and communication.

Job Responsibilities

  • Managing regulatory compliance functions for DFS.
  • Developing, implementing and maintaining formal compliance structure and reporting requirements.
  • Coordination and relationship management at SBP level.
  • End-to-end compliance responsibility related to DFS portfolio.
  • Interact with legal department to review and evaluate required state regulatory filings.
Manager Customer Services – Islamabad

Location: Head office – Islamabad

Qualification

Graduate, preference will be given to Masters degree holder.

Experience

Minimum 3-5 years of relevant industry/field experience.

Knowledge / Skills

  • Effective team player;
  • Expertise to measure customer satisfaction;
  • Expertise and experience in revolutionizing the organizational service system;
  • Proficient in customer services;
  • Experience in managing Contact Centers (Call Centre, Social Media, Mobile Apps, Chat Servers, Video Chat etc.);
  • Ability to handle large teams;
  • Knowledge of DFS;
  • Work experience at some digitally enabled Bank/Telco will be added advantage.

Job Summary

As a team lead, the candidate will be required to maintain customer satisfaction by providing problem-solving resources. The candidate will be expected to achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews. Additionally, the job duties will include preparing and completing action plans, implementing production, productivity, quality, and customer-service standards, resolving problems, completing audits, identifying customer service trends, determining system improvements and implementing change.

Manager Fraud & Risk – Islamabad

Location: Head office – Islamabad

Qualification

Graduate; preference will be given to Masters degree holders.

Experience

Minimum 3-5 years of relevant industry/field experience.

Knowledge / Skills

The candidate proficiency will be required in the following areas:

  • Detection and remedy of operational risks and fraudulent financial activities;
  • Expertise in transnational monitoring systems;
  • Understanding of credit ratings and credit risks;
  • Understanding of digital banking and branch less banking regulations and frameworks;
  • Ability to manage teams;
  • He/she should bear a broader vision to identify the experiential targets for new developments and modifications in his/her domain.
  • A positive approach is mandatory where warranted customer solutions are needed.

Job Summary

The candidate will be required to provide fraud prevention support to all customers to help reduce fraud losses and improve member satisfaction. The candidate will meet the members on a regular basis to discuss fraud management issues. In addition, he/she will provide updates on fraud management issues via appropriate escalation avenues and identify new opportunities to develop new fraud prevention initiatives.

Manager Information Security – Islamabad

Location: Head office – Islamabad

Qualification

Graduate, preference will be given to Masters degree holder.

Experience

Minimum 3-5 years of relevant industry/field experience

Knowledge / Skills

The candidate should have expertise in:

  • Planning the security of organizational information technology systems;
  • Engage other members of the security community to predict security hazards;
  • Creating and leading teams which are able to manage security challenges;
  • Conducting and leading periodic third-party security assessments;
  • Ensuring the compatibility of systems.

Job Summary

The candidate will be expected to play an active role in the management of FMFB’s Information Security- providing input for the vision, strategy, and hands-on execution of entire security initiatives. In this role, the candidate will implement and coordinate the security efforts across the entire financial institute.

Manager IT Development – Islamabad

Location: Head office – Islamabad

Qualification

Graduate, preference will be given to masters degree holders.

Experience

Minimum 3-5 years of relevant industry/field experience.

Knowledge / Skills

The candidate should possess the following skills:

  • Expertise in development on various platforms i.e. android, iOS, PHP, JAVA etc.;
  • Strong leadership skills to lead and manage the development team;
  • Setting clear short term and long term goals and tracking performance towards these goals;
  • Ability to conduct daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs;
  • Ability to carry out timely system maintenance while updating operating systems and installed applications;
  • Ability to use a wide variety of open source technologies and cloud services. A strong experience in SQL and MySQL is a

Job Summary

The candidate will be required to lead his team and ensure development/implementation of protocols in compliance with the established policies, procedures and standards of IT specified sphere. The job duties will include collaboration with other team members, customers and stakeholders to set work efforts in a sequential array. The candidate will also be responsible to develop and execute tactical plans to enable successful business operations.

Manager Quality Assurance – Islamabad

Location: Head office – Islamabad

Qualification

Graduate; preference will be given to Masters degree holders.

Experience

Minimum 4-5 years of relevant industry/field experience.

Knowledge / Skills

The candidate will be required to be proficient in:

  • Maintaining organizational quality procedures, standards and specifications;
  • Contributing to departmental development;
  • Assessing customer requirements effectively while ensuring that all queries are in line for quicker response;
  • Standardizing the customer services;
  • Determining training needs and requirements;
  • Recording, analyzing and disseminating statistical information.

Job Summary

The duties include determination, negotiation and agreements on in-house quality procedures, standards and specifications. The candidate will also be required to assess customer requirements and ensure satisfactory fulfillment of these requirements.

Loan Officer - Multiple Locations

Location:  Multiple Locations

  • Jhelum
  • Muzaffarabad
  • Narowal
  • Dera Murad
  • Nowshehra
  • Mardan

The First MicroFinanceBankLtd,is currently looking for enthusiastic Loan Officers across Pakistan. Individuals with a Graduate degree and 2 to 3 years of relevant experience in Business Development/Sales will be preferred. Please send your CV at hr.recruitment@mfb.com.pk. Kindly mention the location in the subject line. Only short-listed candidates will be contacted. We are an equal opportunity employer.

Product Manager - Islamabad

Location: Head office – Islamabad

Qualification

Master’s degree (MBA, Finance preferred) or equivalent from a reputable local/international university.

Experience

7-10 years of experience in the banking sector; preferably commercial banker.

Knowledge / Skills

  • Excellent written and verbal communication skills (English and Urdu);
  • Demonstrated success in defining and launching asset and liability products;
  • Strong research skills and ability to translate research into policies;
  • Excellent analytical skills;
  • Excellent teamwork skills;
  • Proven ability to influence cross-functional teams without formal authority; Strong cross functional coordination skills;
  • Must be able to travel throughout Pakistan;
  • Examples and at least one sample of an effective product document delivered in the past;
  • Strong follow up on implementing aggressive growth plans;
  • Excellent knowledge of MS Office and other office based software.

Job Summary

The Product Manager is responsible for new product development, product life cycle management, product marketing and effective implementation. This includes defining the product vision, generating a product idea, developing the product parameters, coordination across functions for effective delivery of the product, and thereafter managing the product throughout the product lifecycle. The Product Manager is responsible for identifying and using both secondary and primary research for translating the same into new product ideas, which can generate scale and revenue for the Bank as well as serving on to the Bank’s mandate and mission. It includes working with Business to ensure business needs and customer satisfaction goals are met. The job requires regular interaction with the senior management to finalize product ideas and parameters. The Product Manager’s job also includes ensuring that the product and marketing efforts support the Bank’s overall strategy and goals.

Job Responsibilities

  • Define the financial product(s) strategy and roadmap;
  • Undertake activities for developing/refining financial products based on primary research in the field and secondary research available;
  • Be aware of market competition and trends/benchmarks in regular basis for refining/adjusting product parameters, delivery channels and marketing strategy;
  • Finalize product launch/annual implementation plans (inclusive of quarterly and annual targets) in the Bank in coordination with Business; Develop revenue and cost forecasts for the product;
  • Set pricing to meet revenue and profitability goals in coordination with Treasury and Business;
  • Provide technical support to the Area Managers for the effective implementation of the product; trouble-shooting;
  • Train field staff for pilot test;
  • Identifying alternate distribution channels for the delivery of the product;
  • Monitoring product performance on monthly basis to analyze product up-take trends, product quality, etc. and take corrective measures to adjust product parameters accordingly. Analyze audit reports for the same purpose;
  • Coordination with internal stakeholders for smooth launch and implementation of the product;
  • Coordination with external stakeholders, if required, for the implementation of the product.
  • Developing marketing plans, material and strategies and coordinating with the Business and Communication for implementation of the same.

Data Entry Operator – CPU - Area office Multan

Location: Area office Multan

Qualification

Graduate or Masters in Management Sciences

Experience

2-3 years of experience of banking operations, operations /controls review in banking sector / service industry.

Job Summary

Responsible for Smooth functioning of Central Processing Unit (CPU) by implementing policies issued by Head office/Regulator time to time, maintaining quality standards and ensuring strong operational controls as set by the bank.

Supervisor – CPU - Area office Multan

Location: Area office Multan

Qualification

Graduate or Masters in Management Sciences

Experience

3-4 years of experience of banking operations, operations /controls review in banking sector / service industry.

Job Summary

Responsible for Smooth functioning of Central Processing Unit to strengthen the centralized banking operations by ensuring that adequate controls and service quality standards are maintained while implementing respective policies & procedures all the time.

Interested candidates may send their CVs at hr.recruitment@mfb.com.pk latest by July 15, 2017.